Grievance Procedures

Any student with a grievance is entitled to a prompt and equitable resolution of his/her complaint.

If a student feels that they have been denied a reasonable accommodation or have been treated improperly because of a disability or accessibility issue, this page provides the following steps.  

Informal Grievance Procedure

Schedule an appointment with the Director of the Office of Accessibility Resources to discuss concerns and explore a resolution of the situation.

Wanda Kellyman, M.A., M.S., NCC
Director of Accessibility Resources
Division of Human Resources
1601 E. Market Street, Murphy Hall Suite. 01
Greensboro, NC 27411
336-334-7765 

Formal Grievance Procedure

For matters where a resolution is not feasible, a student complaint form can be completed. To ensure fair and consistent treatment and a timely resolution of complaints, please select the link above.

 

Next Steps.....

If matter is not resolved by filing a formal complaint, the individual may choose to seek resolution through the Vice Provost for Academic Strategy and Operations who oversees the Office of Accessibility Resources.

Dr. Stephanie Luster-Teasley, Ph.D.
Interim Vice-Provost for Undergraduate Education
Division of Academic Affairs
1601 E. Market Street, Dowdy Building-3rd Floor
Greensboro, NC 27411
336-334-7977