Student Insurance FAQs

  1. Why has the mandatory health insurance policy been instituted?

    The university has recommended that all students have health insurance. The high cost of health care in the United States presents a serious health and financial burden on our students and their families. Without adequate health insurance, unexpected medical expenses could determine your ability to remain enrolled at the university. The new mandatory requirement for student health insurance coverage will assist students in maintaining good health which is important for academic success.

  2. Do I have to purchase the university student insurance plan?

    No. Students are not required to purchase the university-sponsored health insurance plan if they are covered under an alternative insurance plan. These students covered under an alternative insurance plan have the option to waive out of the university insurance. Unless the student submits a waiver and proof of alternative health insurance coverage, he or she will pay the billed premium and be enrolled in the university-sponsored health insurance plan.

  3. How do I waive? Please visit BCBSNC.COM/NCAT.

  4. Do I have to verify my insurance each semester?  Yes. When students register for classes they will simply verify their insurance policy information using the online verification page.

  5. How can I determine if my waiver request has been approved? If the waiver is approved or denied, the student will receive an e-mail from BCBSNC. If the waiver was not accepted, the student will be given an opportunity to reapply.

  6. Do I file my own insurance claims?
    If you have the university student insurance plan and receive services from the Student Health Center, we will file your claim for you. Services that are covered by the plan will be paid directly to the Student Health Center.

  7. Who do I contact if I have questions regarding coverage and benefits under the- Student Health Insurance Plan?  Any questions concerning Insurance, Claims, or Billing, send an email to or you may call the insurance office at (336) 334-7880. The Student Health Insurance Office is located inside the Student Health Center. If you need assistance with claims or forms, please stop by our office Monday through Friday, 8:30 am – 6:30 pm for assistance. Students who have questions regarding the insurance waiver process may also visit our office for assistance in completing the insurance waiver.

  8. How often do I have to waive the mandatory insurance plan?

    You must waive every fall and every spring semester that you are taking 6 or more on-campus credit hours.

Call BCBSNC at 1-888-351-8283 for other insurance options and details.

(Rates and Benefits are pending regulatory approval)