About Counseling and Psychological Services

Counseling Services is a comprehensive university counseling unit dedicated to providing assistance to students in their efforts to matriculate through the North Carolina Agricultural and Technical State University. The unit is accredited by the   International Association of Counseling Services (IACS). Counseling is provided to students as a service stemming from their regular student fees. With the exception of select testing programs, no additional fees are assessed for our services. Counseling Services is a unit within the   Division of Student Affairs, under the supervision of the Vice Chancellor for Student Affairs. Counseling Services collaborates closely with all Student Support Services as well as with Academic Departments. Our office is located in Murphy Hall, Suite 109. We are open Monday-Friday from 8 a.m. to 5 p.m.

Mission Statement

The mission of Counseling and Psychological Services (CAPS) is to provide accessible, confidential, ethical, and culturally responsive mental health services that support the emotional wellbeing, personal growth, resilience, and academic success of North Carolina A&T State University students. Through counseling, assessment, crisis intervention, consultation, outreach, prevention, referral, and collaboration, CAPS creates a welcoming and supportive environment where students are empowered to navigate challenges, strengthen coping skills, and thrive throughout their university experience.

Vision Statement

CAPS aspires to foster a campus community where mental health is valued, help-seeking is encouraged, and students feel empowered to thrive. We envision CAPS as a trusted leader in college mental health, recognized for accessible, culturally responsive, and innovative services that strengthen resilience, promote belonging, and enhance student wellbeing and success.

Confidentiality

Services provided by Counseling Services are confidential, in keeping with ethical standards of the  American Counseling Association, the   American Psychological Association, the   National Association of Social Workers, as well as state and federal laws pertaining to confidentiality and medical records. No information is released to outside parties without the client's prior written consent. All persons using Counseling Services are advised in writing of the specific legal limits of confidentiality.

Please note : This website provides general information about CAPS services and is not a way to request immediate help. Email may not be a secure way to share sensitive information and should not be used for an urgent concern. To contact CAPS during office hours, call 336-334-7727. If you need immediate help, use the crisis contacts listed on this website.

Contact Us

After-Hours Mental Health Support

Call 336-334-7727 to connect with Protocall, CAPS’s contracted after-hours mental health support service. Support is available after 5 p.m. on weekdays, on weekends, and during University closures and holidays.

For an Emergency

• On Campus : Contact University Police (UPD) at 336-334-7675
• Off Campus : Call 911

Additional Support Available 24/7

• Crisis Text Line: Text HOME to 741741
• 988 Suicide & Crisis Lifeline: Call or text 988