Contact Us

Student Health Center
112 N. Benbow Rd
Greensboro, NC 27411

Main Line: (336) 334-7880
Front Desk Fax: (336) 256-2613
Medical Records Fax: 336-256-2613
Administrative Fax: (336)334-7154
Email: health@ncat.edu

Hours of Operation
Clinic Hours: Monday - Friday, 8:00 a.m. - 7:00 p.m. 

Administrative Offices:  8:00 a.m. -5:00 p.m.

Nursing: 8:00 a.m. - 7:00 p.m.

Laboratory: 8:00 a.m. - 7:00 p.m.

Medical Records: 8:30 a.m. - 7:00 p.m.

Pharmacy: 8:00 a.m. - 7:00 p.m.

Psychiatry:  Monday 6:00 p.m. - 9:00 p.m. and Friday 3:00 p.m. - 7:00 p.m.  

After Hours Patient Care

Students calling the Student Health Center (SHC) phone line at 334-7880 are informed in a recorded message of the options available for emergency care.  Options for after hours care include:

  1. Contact Campus Police at 334-7675 if an emergency.
  2. Contact 911 for emergency services.
  3. Contact on-call providers by calling (336) 814-2799, Monday- Friday, 7:01 pm to 10:00 pm. On-call providers are not available on weekends and holidays.

On-call Providers Responsibilities

  1. On-call duties begin at 7:01 pm of the assigned day for 3 hour periods of time ending at 10:00 pm. Assignments are made by the Clinical Director at least one month in advance.
  2. On-call providers will receive a telephone call from the on-call services vendor. The vendor will give important demographic and reason for call status updates.
  3. On-call providers will manage the needs of students during clinic hours, when they make rounds during normal business operating hours daily.
  4. On-call providers will receive calls from community partners when a student is seriously ill or injured and/or needs SHC follow-up care, and for any other medical reason.
  5. Any unusual or critical event involving a student will be conveyed to the SHC administrator on call.
  6. The on-call providers schedule for on-call duty is required to arrange for an alternative providers to take call for him or her if there is a scheduling conflict.
  7. The on-call providers is required to respond by phone to the patient within a reasonable time from the initial call is placed. The response time should be no longer than 30 minutes from the answering service page.
  8. The on-call providers must provide any follow up medical care to the treated patient. All communications, diagnose, medications, and procedure need to be documented using the Electronic Health Management System Medicat within 24 hours of the initial call.