Blackboard Faculty Support

Frequently Asked Questions

What is the website for accessing Blackboard at NC A&T SU?
Students and faculty will access Blackboard at http://blackboard.ncat.edu. You are encouraged to save this website to your favorites.
What are the login procedures for Blackboard?
To access Blackboard (http://blackboard.ncat.edu), log in using your NCAT email username and your NCAT email password. Your NCAT email account must be active. If your NCAT email account has been deactivated, you must contact Aggie Tech Support (334-7195).
What should I do if I do not have an NCAT email account?
An active NCAT email account is required to access Blackboard. If you do not have an NCAT email account, please visit www.ncat.edu/~cit/registration/acct_req.html or contact Aggie Tech Support (334-7195). You will need your Banner ID and PIN.
When will I be able to access my course shells?
Course shells for the next semester are typically made available to faculty in Blackboard (http://blackboard.ncat.edu) shortly after the advisement and registration period begins. Courses will be made available to students system-wide prior to the start of the classes. Faculty are asked NOT to make your courses available (manually) prior to this time.
What should I do if I am teaching a course and the course shell does not appear in Blackboard?
If you are teaching a course and the course shell does not appear in Blackboard, please check with your department to make sure you have been assigned to teach the class in Banner. If you have not been officially assigned to teach the class in Banner, the course shell will not appear under your username in Blackboard.
Can I use materials from previous semesters to build my courses?
Yes. If you would like to use course materials from previous semesters to build you courses, you can use course packages that you exported from the Blackboard environment or courses you currently have in Blackboard (http://blackboard.ncat.edu). For information on the export/import process, visit www.ncat.edu/~training/blackboard. Click the “Saving Courses” link on left side.

What should I do if I am listed as a secondary instructor for a course and I do not have access to the course in Blackboard?
If you are listed as a secondary instructor in a course for the semester and you do not have access to the course in Blackboard, please have your department contact Dr. Tracie Lewis (tolewis@ncat.edu) or Dr. Bessie Nkonge (bessien@ncat.edu).
Who should I contact if I need to have Teaching Assistants (TAs) added to my course(s)?
If you need to have Teaching Assistants (TAs) added to your course(s) in Blackboard, please contact Dr. Tracie Lewis (tolewis@ncat.edu) or Dr. Bessie Nkonge (bessien@ncat.edu) via email. Your email should include the TAs name, NCAT email username, and course ID. All requests must be made via email.
Should I save a copy of my courses that are in the current Blackboard environment?
It is recommended that you export or archive a copy of all of your courses and store the files as backups at the end of each semester. As a precaution, special files that include multimedia should be saved in their original format. For example, if you have large video or audio clips, you should save them to your computer separately. (Right-click on the file link and then choose “Save Target As”). For information on copying, exporting, or archiving, please visit www.ncat.edu/~training/blackboard. Click the “Saving Courses” link on the left side.
Who should I contact if there is a problem with Blackboard?
If there is a Blackboard-related problem, faculty and students should contact Dr. Bessie Nkonge (bessien@ncat.edu/256-2538) or Dr. Tracie Lewis (tolewis@ncat.edu/285-4491). If there is a technical issue with your email or computer, please contact Aggie Tech Support (334-7195).