Rhonda L. Hensley

TitleAssociate Professor





OfficeMerrick Hall
Room: 146

1601 East Market Street
Greensboro, NC 27411

Rhonda L. Hensley


Ph D: Business Administration and Management, General, Virginia Commonwealth University, 1995

MBA: Business, James Madison University, 1994

BS: Business Administration, Madison College, 1974

Research Interests

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Recent Publications

Utley, Joanne  Hensley, Rhonda  (2012).  A Reliability Framework for the Student Learning Process.  (2,  1,  pp. 120-128).  Journal of Business Administration Research.

Utley, Joanne  Hensley, Rhonda  Dobie, Kathryn  (2011).  Safety in Service Operations: A Frontline Perspective.  (1,  4,  pp. 31-37).  Journal of Service Science.

Hensley, Rhonda  Utley, Joanne  (2011).  Using Reliability Tools in Service Operations.  (5,  28,  pp. 587-598).  International Journal of Quality and Reliability Management.