Aggie Tech Support

Aggie Tech Support (ATS) is a part of the Division of Information Technology (DoIT). This unit is responsible for desktop computing support and related software programs for the university. Support is provided in the academic labs, residential labs and administrative offices.

Hours of Operation

Walk Up Service:  Monday - Friday 8 a.m. - 12 noon and 1 p.m. - 5 p.m.  Located in the lower level of the Bluford Library, Room 24. (Last customer will be serviced at 4:30 p.m.)

Telephone Support:  Monday - Friday 8 a.m. - 5 p.m. at (336) 334-7195

Email: helpdesk@ncat.edu

Helpful Tips for Better Service:

  1. Document any error messages that occur during the problem.
  2. Provide us with your Banner ID and email address.
  3. Back up any files you store on your hard drive to an alternate data source such as a CD, DVD or thumb drive.
  4. Be sure to capture your ticket number and the name of the technician who assisted you.

Points of Pride
  • Engineering Lab
    The College of Engineering ranks No. 1 for the number of degrees awarded to African Americans
  • Research
    U.S. News and World Report ranks the COE in the top third of the Best Undergraduate Engineering Programs
  • ERC Research
    N.C. A&T is the home of the National Science Foundation Engineering Research Center (ERC)
  • Ag Research
    SAES brought in more than $20 million in research grant funding
  • Webb Hall
    The School of Agriculture and Environmental Sciences (SAES) is the largest among the nation’s HBCUs
  • F.D. Bluford Library
    F.D. Bluford Library is one of the region's premier research libraries
  • Engineering Professor and Student
    The Master of Science in Information (MSIT) Online Program is ranked No. 7 by U.S. News & World Report
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  • Academic Excellence
    A&T had ninety-eight student athletes earn a cumulative 3.0 grade point average or higher for the 2011-2012 academic year
  • Janay Ferrell
    Freshmen Janay Ferrell placed seventh at the Robert Shumke HBCU Classic
  • Jarrell Elliott
    Track and Field sprinter Jarrell Elliott qualified for the Olympic trials
  • Aggie Baseball sliding to home
    Aggie baseball player Xavier Macklin was drafted in the 12th round of the 2011 Major League Baseball Draft
  • Aggie Track & Field
    Aggies will host the 2013 Junior National Olympics
  • Shakia Forbes
    N.C. A&T long jumper Shakia Forbes became the first Aggie female to earn All-American honors in a field event
  • Aggie's Baseball homerun
    North Carolina A&T has had 16 players drafted to the major leagues
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  • Graduation Crowd
    The College of Arts and Sciences awards one-third of the university’s degrees each year
  • University Choir
    University Choir has performed for President Obama at the White House
  • Music Director and Choir rehearsing songs
    The Music Program has been fully accredited by the National Association of Schools of Music since 1991
  • Jazz Ensemble
    A&T Jazz Ensemble to release its first professional CD - Jazz Preeminence
  • Theatre
    Theatre program to perform at the regionally acclaimed "Center Stage Theatre" in Baltimore, Maryland
  • Black Nativity performances
    A&T Lyceum Series brings provocative, culturally diverse programming to the campus and community
  • Travis Alexander
    Travis W. Alexander has been named National Conductor for the 105 Voices Of History National Concert Choir
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