Fort IRC Building, Suite 040
Telephone (336) 334-7440
Fax: (336) 334-3833
https://webfor1.ncat.edu/ais
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Mission: AIS provides software
development, project management and technical support
for the systems that support
business
and administrative processes related to the mission critical
functions of the University.
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Vision: The vision
of
AIS is to develop
and support a community of knowledge workers (students,
teachers,
researchers, staff and administrators).
-
Focus: The focus
of AIS
is to provide easy access to secure, reliable and timely data, retain quality
staff and partner with others to provide
technical
leadership and effective solutions.
AIS consists of three units: Development and Maintenance,
User Training and Project
Management.
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Development and Maintenance
This area is responsible for the development and maintenance of the campus administrative
applications, including but not limited to, the Student Information System
(SIS), Financial Records System (FRS), Alumni Development System (ADS), Human
Resources System (HRS), University Data Extracts, and FOCUS Reporting. |
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User Training
Working with
business
and administrative offices, user training is provided
for:- SIS screens and web access (faculty and
new employees)
- E~Print
Web Reports
viewer
- FOCUS
reporting
- New
features
(major system enhancements)
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Project Management
The Project Management staff offers
guidelines
and best
practices for project management. They work closely
with users,
programming
staff, and
database administration. It is project management's
responsibility
to:
- Develop project specifications
- Develop project
deliverables
- Develop
timelines
and tasks
- Test
scenarios
- Ensure
project
closure
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Goals for the Academic Year
- Continue to
increase
the administrative systems presence on the Internet
- Continue to
improve
client satisfaction
- Continue the
replacement
process of all administrative or enterprise resource planning (ERP) systems with
SCT Banner
- Continue to
provide
IT training to clients based on user consultations, requests and survey results
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