Dr. Joanne Sulek Utley

Dr. Joanne Utley

Position: Professor
Email: sulekj@nact.edu
Telephone: (336)285-3390
Fax: (336)334-7093
Office Location: 313 Merrick Hall

North Carolina A&T State University
Quiester Craig Hall
Greensboro, NC 27411

Teaching Interest:
Management Science
Operations Management

Research Interest:
Quality Control
Service Reliability

           Dr. Utley received her Ph.D. in Business Administration from the University of North Carolina at Chapel Hill and her B.S. and M.A. in Mathematics from Wake Forest University. She has published articles in Management Science, Journal of Operations Management, Decision Sciences, Computers and Operations Research, International Journal of Production Economics, Operations Management Research, IEEE Transactions on Engineering Management, International Journal of Quality and Reliability Management, Journal of Service Science, Managing Service Quality, International Journal of Services Technology and Management, European Journal of Information Systems, Information Technology and Management, Advances in Business and Management Forecasting, Journal of Business Administration Research, Cornell Hotel and Restaurant Administration Quarterly, Journal of Public Transportation and others.

           Dr. Utley serves as Area Editor for the peer-refereed journal Operations Management Research and as a member of the Board of Directors of the Piedmont Triad Chapter of APICS. She has been the Faculty Advisor for the APICS Scholarship Competition since 1992. Dr. Utley received the Excellence in Teaching Award for the School of Business and Economics in May, 2013. She is also a two time recipient of the Excellence in Educational Leadership Award presented by the Piedmont Triad Chapter of APICS.

Curriculum Vita